Shipping Policy
Shipping with Care — From Our Atelier to Your Home
At Isabelle & Grace Palm Beach, every order is personal. Each jewelry piece is thoughtfully designed, handcrafted, and inspected with care — and we take great pride in ensuring it reaches you in perfect condition.
Processing Time
Preparing Your Order
Please allow 1–3 business days for us to process your order. During this time, each piece is polished, packaged, and double-checked to meet our standards of elegant craftsmanship before leaving our atelier.
Shipping Time
Delivery Timeframe
Once dispatched, your order will typically arrive within 4–10 business days, depending on your location. We partner exclusively with trusted carriers to ensure safe and timely delivery.
Shipping Costs
Free Standard Shipping
We’re delighted to offer complimentary standard shipping on all orders within the United States — our way of saying thank you for supporting our mother–daughter boutique.
Tracking Your Order
Stay Informed
As soon as your order has shipped, you will receive a confirmation email with your tracking number so you can follow your parcel’s journey from Palm Beach to your doorstep.
International Shipping
We Ship Worldwide
For our international clients, we’re happy to offer worldwide delivery. Shipping costs and delivery times vary by destination.
Please reach out to us before placing your order to confirm details specific to your region.
Questions or Concerns?
If you have any questions about your shipment or need assistance, please don’t hesitate to contact us at:
📧 info@isabellagrace-palmbeach.com
We’re here to ensure your experience is as smooth and delightful as the jewelry itself.
Thank You for Your Trust
Every order means the world to us. Your support allows us to continue crafting meaningful, timeless pieces — each one prepared with love, care, and attention to detail. From our hands to yours, thank you for being part of the Isabelle & Grace Palm Beach story.